Good Interpersonal Skills



*      Listen to the person first.  Communication is the two-way process; getting all your message across depends on understanding a other person.

*      Be interested in people you will be communicating with.  Remember that the people are more attracted towards those who have interest in them, and therefore will pay more attention to what they will say.

*      Relax.  The bad body language like hunched shoulders, fidgeting, the toe-tapping or the hair-twiddling all give a game away.


*      Smile and use the eye contact.  It is a most positive signal which you can give.
*      Ask the questions.  It is great way to show the people that really are interested in them.
*      If the other person has different point of view towards you find out why they have such point of view. More you understand reasons behind their thinking more you will be able to understand their point of view or can help them understand your point of view.
*      Be assertive.  So that we can try to value their input as your own inputs.  Do not be pushy and do not be a pushover.  Try for a right balance.

*      When you will be speaking try be enthusiastic in appropriate context.  Use voice and the body language to show this.
*      Immediately don’t try to latch to something which someone has just now said…”oh yes it happened to me” and immediately go on and telling your own story.  Make sure that you ask questions about them first and then be careful while telling your story so as not to sound like a competition.

*      Learn from the interactions.  If you have a good conversation with someone try to think why it all went and remember key points for the next time.  If it did not go well-again try and learn something out of it.
*      We all do communicate with one another through out look as well as what we do day and how do we sound.  In fact what our body is doing while we are talking (i.e. the body language) could often play much greater part I the communication than we do think.

*      Most obvious form of the paralanguage is the body language or the kinesics.  This is a language of the gestures, expressions, and the postures. In North America, for the instance, we commonly use arms and shake hands and say good-bye, point, count, express an excitement, beckon, warn away, a threaten, etc.  In fact, we will learn many subtle variations of each of the gestures discussed above and make use of these gestures situation.  We will use head to either say or to say no, to smile, frown, and wink acknowledgement or flirtation.  The head and the shoulder in combination way shrug to indicating that we do not know something about the topic.

*      The eye contact
            The eye contact helps to create the better interaction and the rapport with the listeners.  Always try to look at listener at the end of the sentence to reinforce a message in that sentence.

*      The gesture
            The gestures can help to give your voice the extra energy and the confidence try to gesture on some of the key words-this will give the words a greater emphasis.
*      The presence
            Adopt ‘Anchor Position’ whenever you do want to keep the body language calm and controlled.  While sitting do keep the small of back into back of the chair.  This will  help and support your posture and do maintain the energy and the confident style.  Aim to keep the body language open and be relaxed all the times.  Physical attitude can affect the psychological attitude.

*      The movement and space
            Be sensitive towards the people’s space and try not to intrude into it.  To achieve the report when speaking to others try to match up the levels-like either both are sitting or standing with a body angled in towards other person.
            Remember nobody is born as natural speaker.  Of course we can bawl the heads off and make heck of the noise when we were been born-but it is not quite same!  Greatest speakers today have not just become great overnight!  They do have spent lot of time practicing reviewing and reading about the way to improve getting the specific one-to-one feedback on how to improve and also having lots of specialized training and the coaching.  It will take time and also effort to read absorb and apply.  It will also takes time and efforts to attend the training courses or the seminars and get a good professional training.  If we want to differentiate your self at the work by becoming great presenter however then it is something which is certainly worth investing the time in.  There  is the simple structure into which nearly all the presentations must fit.  This comprises of the three clearly identifiable parts-introduction followed by the main body and finally the conclusion.

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